FAQs

General Questions

Direct Primary Care is a healthcare model where patients pay a flat monthly membership fee directly to their doctor for comprehensive primary care services. It eliminates the need for insurance billing and allows for better access and personalized care.
FreedomDoc offers unlimited visits, longer appointment times, access to your doctor, and transparent pricing. Unlike traditional care, there are no co-pays, deductibles, or hidden fees.
Yes, you can pair FreedomDoc with a healthshar, high-deductible health plan (HDHP) or other insurance for specialist care, hospitalizations, or services outside our office.
No. While both models emphasize personalized care, concierge medicine often charges higher fees and still bills insurance. FreedomDoc operates on a simpler, more affordable membership model without involving insurance.

Membership Questions

Membership includes unlimited office visits, preventative care, chronic disease management, minor procedures, and increased direct communication with your doctor. Higher tiers offer access to discounted medications and health plan options.
Membership prices vary depending on which location and physicians you’d like to join. Family and employer plans are also available.
Memberships are a 12 month commitment. We understand that sometimes life happens so if you need to cancel before your annual renewal, we review it on a case by case basis.
Yes, we offer family plans that include care for children at eligible locations.

Employer Questions

FreedomDoc reduces absenteeism, lowers healthcare claims, and offers affordable care for your team, leading to overall cost savings for your business.
We work with you to customize a group membership plan and onboard your employees seamlessly.
Yes, FreedomDoc complements existing health plans and works well with health sharing arrangements or HDHPs.

Care and Services Questions

Many basic lab tests are included in your membership. For additional tests or imaging, we negotiate discounted rates with local providers.
Yes, we offer most common medications at wholesale prices through the Care + RX Plan.
While specialist care and hospitalizations are not included in your membership, we help coordinate referrals and work with specialists to ensure continuity of care.
Yes, telemedicine consultations are available as part of your membership.
Minor procedures, such as skin lesion removals, stitches, and joint injections, are covered under your membership, though specific services may vary per location.
Yes, we love helping our patients live better, longer. We have several offerings to help you on your journey.

Billing & Payment Questions

We can see any patient but we will not bill any insurance plan. This allows us to keep costs low and focus solely on patient care.
Payments are made monthly via credit card or preferably, ACH transfer.
Yes, annual memberships can often be paid using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA). Check with your plan administrator or accountant for details.
No, all costs are transparent. Your membership fee covers most services, and any additional costs (like labs or medications) are clearly communicated upfront.

Miscellaneous Questions

FreedomDoc isn’t just for sick visits. Members benefit from preventative care, wellness planning, and peace of mind knowing they can access their doctor anytime.
Pre-existing conditions are not an issue. Your membership covers management of chronic conditions without restrictions or increased fees. Your price doesn’t change.
Absolutely. Seniors benefit greatly from longer appointment times and a more personalized approach to managing multiple health conditions.
Many urgent issues can be addressed in-office or via telemedicine. If additional care is needed, we’ll guide you to the appropriate facility.
It’s simple. Sign up online, and we’ll help you transfer your medical records to ensure continuity of care.

Comprehensive FAQ for FreedomDoc Membership Benefits